ServiceNow offers a single cloud-based service automation platform that enables customers to use a single data model to share information and workflow processes across all of its service and support focused applications. ServiceNow offers a number of applications on its platform that help enterprises manage and automate their service management.
ServiceNow offers products for IT, security, HR and customer service. Within each of these areas, ServiceNow offers a host of products focused on helping to alleviate the high productivity costs of ad hoc, manual business processes such as employee on-boarding, phone ordering, and project management.
Customers can also develop their own applications on the ServiceNow platform. The ServiceNow Development platform enables customers to rapidly build, test, deploy and sell applications via their own custom apps.
ServiceNow offers out-of-the-box integrations that enable customers to use a unified workflow and discovery automations as well as system configuration and cloud provisioning functions across applications. In addition, customers can use drag-and-drop functionalities to configure their own workflows as needed.
In addition to ServiceNow applications, customers can also access applications developed by third parties on the ServiceNow Store. In addition to third-party applications, customers can also access certified integrations to deliver modern experiences for a wide range of business problems.
Astound is available as a certified integration on the ServiceNow Store. Learn more about our integration here: