Press release

EMA selects Astound as a Vendor to Watch in AI for Employee Service

MENLO PARK, CALIF. (PRWEB) SEPTEMBER 21, 2018 Astound, an enterprise software company that develops an AI platform for employee service, today […]

Press release

Infosys and Astound Partner to Deliver Better Service Experience Through an AI enhanced Enterprise Service Management Café

AI-enhanced support helping McDonald’s derive business benefits through customized service experiences. BANGALORE, INDIA, AND MENLO PARK, CALIF. (PRWEB) MAY 02, 2018 […]

Press release

Astound Showcases AI-Driven Automation at Knowledge18

Astound is a Bronze Sponsor at ServiceNow’s Knowledge18 Conference MENLO PARK, Calif., May 1, 2018 /PRNewswire/ — Astound, an enterprise software company […]

Case study


McDonald’s uses Astound to improve employee support in 40,000 restaurants for 1.9 million employees.

Astound for Slack Reinvents the Enterprise Help Desk

Data sheet

Astound & Slack Integration Data Sheet

Astound’s Slack integration enables exceptional self-service experiences
Astound Integrates with ServiceNow to Make Every App Intelligent with AI-Driven Automation

Data sheet

Astound & ServiceNow Integration Data Sheet

Astound’s certified ServiceNow integration makes every app intelligent

Data sheet

Astound Data Sheet

Astound – Address the lifecycle of employee requests with AI-driven automation


AI and the Future or Work Podcast Ep. 2: Automating decision-making processes with big data

Benjamin Baer, VP of product marketing at FICO, discusses how predictive analytics, machine learning, artificial intelligence, and identity resolution are […]


AI and the Future of Work Podcast: Ep. 3 Scaling ITSM tools and best practices globally

In episode 3 of our AI and the Future of Work podcast series, IT veteran and evangelist, Tony North stops […]


Workology Podcast: Artificial Intelligence Basics in HR and Recruiting

Astound CEO Naghi Prasad stops by the Workology podcast and talks, AI, HR, and the benefits of automation.


EMA Vendor to Watch

EMA names Astound as a Vendor to Watch


Deliver Exceptional Employee Experiences with Astound’s ServiceNow Artificial Intelligence Integration

The lifecycle of an employee service request  As an employee in a large enterprise, you rue the day when you […]


ITSM Tools Overview

Key Features of ITSM Tools IT Ticketing: IT ticketing is the most basic functionality of an ITSM solution. It is […]


A buyer’s guide to enterprise chatbots: The 6 levels of intelligent virtual agents

Much has been written about the rapid growth of the chatbot market. Gartner reports that while 38 percent of enterprises […]

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