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How AI-Driven Automation Will Define the Future of Work for the Next Billion Employees

 In News, Future of IT, ITSM Tools, Events, Future of work, IT Service Management Blog

By 2020, 80% of business operations will be conducted via virtual agents* and this will dramatically change IT service for the better. The future employee will have better service experiences, receive faster answers, and feel more empowered and productive. The result? A better relationship with their employer and a better work life.

If you’re an IT leader looking for innovative ways to transform your own company’s employee experience, you won’t want to miss my discussion at the IDG CIO Perspectives event on July 30. I’ll lead an informative session designed to equip IT executives with all the information needed to successfully redefine the service desk using AI.

Join me from 12:10-12:30 PM and learn:

  • How CIOs from enterprises like McDonald’s and adidas have reduced call volumes and wait times using AI-driven automation
  • Why AI is effective at enhancing employee experience and customer engagement levels
  • Five actionable tips to guarantee your first AI project is successful
  • The number one thing you need to understand before introducing AI to your organization

I look forward to sharing insights with you and hearing about your priorities.  

Haven’t registered for IDG CIO Perspectives yet?

Click here to apply and register.

See you July 30th at the Crowne Plaza in Palo Alto.

*Chatbots Magazine

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