February 16-19 2020 – Pink Elephant: How AI is Driving Digital Transformation and Improving Operational Efficiencies Register Here

“The Future of Customer Support: AI-Driven Automation”

 In IT Service Management Blog

Join Neva co-founder Dan Turchin and panelists from ServiceNow, Zendesk, and Wipro for a discussion about the future of AI in customer service. We’ll discuss the social and cultural implications of AI-driven automation along with what it means for the future of service quality and the role of human agents.

Kate Leggett, distinguished analyst from Forrester Research, will moderate the panel. The event takes place at Pivotal Labs in San Francisco November 30. RVSP at The Hive Think Tank Meetup events page.

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