Your Service Desk Strategy: ITSM Tools are Just a Start
As IT evolves, so must the service desk. Here’s help with how this can be accomplished. Multiple technology trends and […]
IT Service Management Blog
EMA selects Astound as a Vendor to Watch in AI for Employee Service
We’re thrilled to announce that Astound has been named by Enterprise Management Associates (EMA) as a Vendor to Watch in […]
Join Astound September 27th at Seattle HDI Chapter’s Annual Summer Social
Founded in 1989, HDI is one of the premier professional organizations dedicated to elevating service and support across the enterprise.
(Live webcast) AI for employee service, explained
AI for employee service has gained significant buzz lately. But what exactly is it and how does it actually work? […]
Astound recognized as most promising future AI technology by KDD with Startup Research Award
For more than two decades now, the annual Association for Computing Machinery (ACM) Special Interest Group (SIG) conference on Knowledge Discovery and Data (KDD) has been the place for big ideas [...]
Introducing AI future of work, a new podcast series from Astound
We are excited to unveil the inaugural episode in our AI and the future of work podcast series.
AI and Automation: An “ATM” for IT, by guest Michael Dortch
On June 28, I was honored to be a guest speaker at a webinar hosted by Astound, purveyors of AI […]
6/26 Meetup at Astound HQ: Want a diverse workplace? Your algorithms don’t.
What does the future of work mean to you? Is AI helping bring about a better work experience or is […]