A buyer’s guide to enterprise chatbots: The 6 levels of intelligent virtual agents
Much has been written about the rapid growth of the chatbot market. Gartner reports that while 38 percent of enterprises […]
IT Service Management Blog
EMA selects Astound as a Vendor to Watch in AI for Employee Service
We’re thrilled to announce that Astound has been named by Enterprise Management Associates (EMA) as a Vendor to Watch in […]
Join Astound September 27th at Seattle HDI Chapter’s Annual Summer Social
Founded in 1989, HDI is one of the premier professional organizations dedicated to elevating service and support across the enterprise.
Introducing AI and the future of work, a new podcast series from Astound
We are excited to unveil the inaugural episode in our AI and the future of work podcast series.
(Live webcast) AI for employee service, explained
AI for employee service has gained significant buzz lately. But what exactly is it and how does it actually work? […]
Astound recognized as most promising technology by KDD with Startup Research Award
For more than two decades now, the annual Association for Computing Machinery (ACM) Special Interest Group (SIG) conference on Knowledge Discovery and Data (KDD) has been the place for big ideas [...]
Artificial Intelligence (AI) and Intelligent Automation: An “ATM” for IT, by guest Michael Dortch
On June 28, I was honored to be a guest speaker at a webinar hosted by Astound, purveyors of AI […]
Sam’s happier at work and a better dad at home thanks to AI. It’s not here to take his job.
Sam’s a large man who barely fits into his Subaru. He’s the IT manager at WellPoint Health in Thousand Oaks […]
6/26 Meetup at Astound HQ: Want a diverse workplace? Your algorithms don’t.
What does the future of work mean to you? Is AI helping bring about a better work experience or is […]