AI Receptionist
Answers and routes calls with a natural voice, handles common questions and resolves simple tasks in multiple languages, with 24/7 availability.
Read moreAI voice for your
B2B portfolio
Offer AI capabilities built at the network level, not on top of it.
AIVox AI enables operators to launch premium bundles, differentiate from standalone apps and unlock new B2B revenue under their own brand.
The AI opportunity
Business customers are moving fast toward AI-powered communication, and they expect modern voice services to include AI as standard. This shift creates a window for operators to step in with offers that go beyond basic telephony and SIM-only bundles.
With network-level AI voice, you can deliver capabilities that standalone apps cannot replicate. AIVox enables operators to launch premium AI lines, create higher-value bundles across mobile and UCaaS and strengthen customer retention.
It is a practical way to capture growing AI demand and turn your existing B2B base into a more predictable, higher-margin revenue stream.
AIVox AI
AI Personal Assistant
Picks up when the user cannot answer, engages the caller to capture call reason and either transfers the caller live or delivers the notes to the user.
Read moreAI Assist
Transcribes and summarizes calls so users can capture key information, stay organized and refer back to conversations when needed.
Read moreUnlock new revenue
with AI Voice
Inbound caller
AI receptionist active
Route to Sales
Intent confidence 92%
Route to Support
Intent confidence 93%
Route to Booking
Intent confidence 94%
AI Receptionist
Our AI receptionist is a virtual front-desk colleague that answers calls in a natural voice, resolves simple tasks and routes calls to the right place, around the clock.
Key capabilities
- Answers incoming calls with a natural, human-like voice
- Handles routine questions such as opening hours, directions, policies and other FAQs
- Routes callers to the right person or department based on their intent
- Supports booking and scheduling when connected to compatible systems
- Scales to handle high volumes of calls in multiple languages, around the clock
Ideal customer segments
- SMEs without dedicated reception staff
- Mid-market companies with high inbound volume
- CX-driven businesses that depend on availability
- Companies with multilingual customer bases
Call transcript
18:42 duration
Speaker A: We need pricing for 42 business lines.
Speaker B: I will send the enterprise proposal.
Summary: pricing requested, proposal due Friday, decision maker engaged.
Action itemPositiveFollow-up
AI Assist
AI Assist captures the content of business calls by automatically transcribing and summarizing conversations. It gives users a clear record of what was discussed, making it easier to stay organized and share key information across teams.
Key capabilities
- Transcribes calls into clear, readable text
- Generates AI summaries that highlight the main points
- Identifies key details such as actions, decisions or next steps
- Creates records users can share or revisit later
- Works consistently across both mobile and PBX calls
Ideal customer segments
- Customer support teams documenting customer issues
- Sales teams who handle high volume of conversations
- Operational teams relying on summaries for follow-up actions
- Organizations in need of consistent call records across channels
Caller intent
Urgent supplier call
Caller needs approval before dispatching replacement parts to the customer site.
AI Personal Assistant
AI Personal Assistant keeps conversations moving when the user cannot answer. It takes the call, engages the caller to understand the purpose of the conversation and ensures the user receives the context they need to respond effectively or take the call live.
Key capabilities
- Answers calls on behalf of the user when they are unavailable
- Asks the caller why they are calling and gathers essential details
- Calls the user back to hand over the caller live when appropriate
- Sends a summary of the caller’s intent to the user
- Reduces caller drop-off by providing immediate response
Ideal customer segments
- Users whose work depends on handling important inbound calls
- Professionals who cannot rely on voicemail without losing context or momentum
- Roles where understanding the reason for the call before responding is critical
- Mobile and hybrid workers who are often unavailable to answer calls in real time
Why
AIVox AI?
Network-level by design
AI is built into the voice layer, ensuring a single, consistent experience across all numbers and devices without relying on separate apps or overlays.
Proven at scale
AIVox AI runs on infrastructure designed for large-scale operators, ensuring services are deployed on technology validated at real-world scale.
Consistent UX
Users get the same AI experience on every number, business or personal, whether the user is on mobile or desktop.
Fully white-label
You bring AI to market under your own brand, while AIVox provides the underlying technology, reducing development cost, shortening time to market and avoiding AI maintenance OPEX.
Your structure, your rules
Our AI services can be deployed in the way that best suits your portfolio, allowing service providers to integrate, package and scale offerings without restructuring existing products.
Learn more about AIVox AI
Speak with our team to explore how a partnership with AIVox can strengthen your B2B offer and support your growth plans.
Contact us