Founded in 1989, HDI is one of the premier professional organizations dedicated to elevating service and support across the enterprise.
In AI, Announcements, Artificial Intelligence, Blog, Events, Future of work, Machine Learning, Press ReleasesPosted
For more than two decades now, the annual Association for Computing Machinery (ACM) Special Interest Group (SIG) conference on Knowledge Discovery and Data (KDD) has been the place for big ideas [...]
In AI, Artificial Intelligence, Bots, Future of IT, Future of work, ITSM, Machine Learning, Podcasts, PredictionsPosted
On June 28, I was honored to be a guest speaker at a webinar hosted by Astound, purveyors of AI […]
By Dan Turchin
In Artificial Intelligence, Customers, Future of IT, Future of work, ITSM, ServiceNow, UncategorizedPosted
Sam’s a large man who barely fits into his Subaru. He’s the IT manager at WellPoint Health in Thousand Oaks […]