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The Future of AI-Driven Automation in ITSM: live webcast

 In Enterprise AI, IT Service Management Blog

Date: February 21, 2017

Time: 9:00 AM PT

Presenter: Dan Turchin, Neva co-founder and Chief Product Officer

Cars drive themselves. Robots perform surgery. Computers detect cancer. The world is changing thanks to artificial intelligence. Those same technologies are also disrupting IT.

Industry analysts agree: “By 2018, 50% of all IT issues will be solved by AI.” Progressive organizations are using AI and machine learning now to reduce downtime for employees and make human agents smarter.

Join Neva co-founder Dan Turchin February 21 at noon ET for a live video discussion about the future of AI in IT. Learn how and why virtual agents are helping fix common problems, intelligent recommendations are turning novice human agents into experts, and predictive analytics is helping managers see the future to reduce expenses and deliver better service.

In this session, we’ll:
-Hear from IT leaders who are benefiting from AI today,
-See real-world examples of virtual agents in action, and
-Share tips for how to lead your organization’s AI transformation.


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