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(Live Webcast) What’s required to be an IT leader in the era of AI: a conversation with thought leader Michael Dortch

 In Enterprise AI, IT Service Management Blog

Roughly half of the tasks performed by employees today have the potential to be automated, according to a new report from McKinsey. How will these advances impact what’s required to be an IT leader in the era of AI-driven automation?

Astound’s Rob Young will be joined by thought leader Michael Dortch

Join Astound’s Sr. Director of Product Marketing Rob Young and esteemed IT management thought leader Michael Dortch on Thursday, June 28 at 10am PT for a discussion about the impact of AI on IT. Is it a threat or an opportunity? How and where is it making humans smarter? How can you use AI to advance your career?


When: Thursday, June 28

Time: 10:00am PT

Duration: 45 minutes

Register here

In this webcast, you’ll learn:

  • How AI is impacting IT

  • How and where AI is changing IT Service Management

  • How to cultivate a culture of continuous learning and improvement

About the Presenters:

Michael Dortch, Founder, Principal Analyst, and Managing Editor, DortchOnIT.com

With more than four decades in the information technology business, Michael has held leadership roles in prominent IT management software companies like Ivanti, LANDESK, and ServiceNow. He also has an extensive IT industry analyst background with roles at Aberdeen, Robert Frances Group, Constellation Research, and Yankee Group.

Michael is currently the founder of the technology-focused research, strategy, and marketing firm DortchOnIT.com.

Rob Young, Sr. Director Product Marketing, Astound

Rob has held IT operations management positions at several large enterprises and within the U.S. Air Force. Before joining Astound, he was the lead ITSM analyst at IDC.

Register here

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