Founded in 1989, HDI is one of the premier professional organizations dedicated to elevating service and support across the enterprise.
For more than two decades now, the annual Association for Computing Machinery (ACM) Special Interest Group (SIG) conference on Knowledge Discovery and Data (KDD) has been the place for big ideas [...]
Today, Astound announced its partnership with Infosys, a global leader in consulting, technology, and next generation services.
Astound, an enterprise software company applying machine learning and natural language processing to automate service and support, today announced
Today, Astound announced its certified integration for the Now Platform®, allowing customers using ServiceNow to interact conversationally with any app […]