What to Ask When Thinking About Your First Virtual Agent Are you evaluating virtual agents and wondering how to get […]
Even during ServiceNow’s pre-IPO days, when Astound.ai co-founder Dan Turchin and I both worked there, one of the most popular […]
Ever since the first Knowledge conferences, one thing has been clear. The real stars are the customers who share their […]
Astound.ai is thrilled to be a part of Knowledge 2019. The Astound team is proud to be part of the […]
What Is Enterprise Service Management, Why Does It Matter, And How Can You Accelerate Process Maturity With AI?
Enterprise service management, or ESM. It sounds great, but what exactly does it mean, and why does it matter to […]